Implementation & Training Specialist

Makati, Philippines

📣We are Hiring!



• Schedules and conducts facilitated workshops to elicit both functional and technical


• Documents Requirement Traceability Matrix (RTM) and compiles Business Requirement

Documents (BRD)

• Creates Business Process Mapping and Notation (BPMN), the solution to be designed, technical

designs, and wireframes

• Coordinates with developers for the creation of the system or solution

• Conducts system testing and leads the conduct of User Appreciation Testing and facilitates User

Acceptance Testing

• Sends and makes clients sign the sign-off sheet

• Creates the User Manual for the deployed systems

• Conducts user training

• Performs other job-related duties as assigned


Attitude / Personality

• Highly trainable & coachable

• Winning personality with good command of both English and Filipino languages in verbal and

written form

• Hard-working & self-motivated

• Positive, cool-tempered

• Customer Service-focused without sacrificing the company's sustainability and resources


• Ability to learn quickly about the company's products and describe/explain them to prospects

• Solid interpersonal skills with the ability to build relationships with integrity, reliability, and


• Demonstrated listening, presentation, and negotiation skills

• Demonstrated critical thinking and problem-solving skills

• Effective presentation skills

• Good written and verbal communication in both English and Filipino

• Planning and time management skills


• Knowledge with overall business analysis methodologies, tools, and processes

• Knowledge of ERP systems

Peripherals (this is mostly a work-from-home position unless otherwise required by customers &


• Efficiently working laptop or desktop (2 years old or less)

• Constant & stable internet connection at home

Advantage (Not Required)

• Knowledge or experience in Odoo

• Knowledge, experience, or familiarization with the Construction, Manufacturing, and/or Retail,

Trading & Distribution business process flow